The following webinars are available
for download:

• 10.08.09 - Webinar:
  Advisor Communications: A Closer
  Look at SmartView Case Status
  
  Speakers: Ebix CRM's Stacey Gabaldon
  
  Download the PowerPoint presentation
   
• 09.24.09 - Webinar:
  Correspondence: User Best Practices/Scenarios
  
  Speakers: Ebix CRM's Meg Rose and Nancy Edwards
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 09.10.09 - Webinar:
  Preview and Pre-Planning for New BGA CPC Learning Forum on Sunday September 13th
  
  Speakers: Ebix CRM's Meg Rose, John McFadden
                  and Sherri Isaacson
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 08.27.09 - Webinar:
  BGA Wish List review – Getting ready
  for the BGA CPC Wish List Session!
  
  Speakers: Ebix CRM's Meg Rose and Sherri Isaacson
  
  Watch the webinar
  
  Download the PowerPoint presentation
  
  Download the Excel Wishlist
   
• 08.13.09 - Webinar:
  PCM: Alternative Practices for Pending Case Downloads
  
  Speakers: Ebix CRM's Meg Rose and Todd Cohen
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 08.06.09 - Webinar:
  New Prudential Communication Advantages in SmartOffice for the BGA
  
  Speakers: Ebix CRM's Meg Rose and Carolyn Carrasco
                  Prudential's Jeanette Tudor
  
  Download the PowerPoint presentation
   
• 07.30.09 - Webinar:
  Correspondence Series: Working with Merge Codes in SmartOffice
  
  by Ebix CRM's Meg Rose and Nancy Edwards
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 07.16.09 - Webinar:
  BGA Use of Licensing and Appointment Data in SmartOffice
  
  by Ebix CRM's Meg Rose and Blake Edmondson
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 07.02.09 - Webinar:
  Pending Case Management Series: Setting Up
  PCM Workflows in SmartOffice for Formal
  Case Processing webinar
  
  by Ebix CRM's Meg Rose and Adrienne Blankenship
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 06.25.09 - Webinar:
  Special Edition BGA Webinar: SmartOffice 7.0 Upgrade Highlights and Key Changes
  
  by Ebix CRM's Meg Rose and Sherri Isaacson
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 06.18.09 - Webinar:
  2008 BGA Wish List Session Review
  
  Details: To save time and for more effective communication, this webinar was replaced with a simple list summary form of the status on the requested areas of development.
  
  Download the final 2008 summary of development status on
  the Wish List.
   
• 06.04.09 - Webinar:
  Pending Case Management Series: A Closer Look at PCM Workflows in SmartOffice
  
  by Ebix CRM's Meg Rose and Adrienne Blankenship
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 05.07.09 - Webinar:
  Marketing Series: SmartOffice's Opportunities Module
  
  by Ebix CRM's Meg Rose and Marlon Urias
  
  Download the PowerPoint presentation
   
• 04.23.09 - Webinar:
  Quarterly Update on the 2008 BGA SmartOffice Development "Wish List"
  
  by Ebix CRM's Sherri Isaacson and Stacey Gabaldon
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 04.09.09 - Webinar:
  Reporting: Creating Dynamic Reports - Advanced Level
  
  by Ebix CRM's Meg Rose, Marlon Urias and John McFadden
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 03.26.09 - Webinar:
  Creating Dynamic Reports in SmartOffice: Introductory Level
  
  by Ebix CRM's Meg Rose, Marlon Urias and John McFadden
  
  Watch the webinar
  
  Download the PowerPoint presentation
   
• 03.12.09 - Webinar:
  SmartOffice Commissions for BGAs: Base System
  Availability and Use
  
  by Ebix CRM's Jill Johnson, Todd Cohen and John McFadden
  
  Watch the webinar
  
  Download the PowerPoint presentation
  
  Download the SmartCommissions Rate File Quick Start Guide.pdf
  
  Download the 'Security Required' movie
   
• 02.26.09 - Webinar:
  Quarterly Update and Status Report on the 2008 SmartOffice BGA Wish List
  
  by Ebix CRM's Sherri Isaacson and Stacey Gabaldon
  
  Download the PowerPoint presentation
   
• 02.12.09 - Webinar:
  Reporting: Using Production Reports Effectively
  
  by Ebix CRM's Adrienne Blankenship
  
  [watch webinar]
  
  Download the PowerPoint presentation
  
  Reports
  
  Adrienne's Demonstration of BGA Reports in SmartOffice
   
• 01.29.09 - Webinar:
  SmartOffice Release Cycle: 2009 Schedule and Insider’s View
  
  by Ebix CRM's Meg Rose, Eric Burgess, John McFadden
  
  [watch webinar]
  
  Download the PowerPoint presentation
   
• 01.15.09 - Webinar:
  2009 BGA Webinar Series Kick Off: SmartOffice Learning Opportunities and 2009 Plan Overview
  
  by Ebix CRM's Meg Rose and John McFadden
  
  [watch webinar]
  
  Download the PowerPoint presentation